Domestic Shipping (India): We offer free shipping on all orders within India, regardless of the order value.
Shipping Timeline: The estimated delivery period varies depending on the product and location. Typically, delivery within India may take 10 to 12 business days.
Order Cut-Off & Processing: Please note that cut-off times are intended as general guidelines and may be impacted by payment verification delays. Estimated delivery timelines begin from the date of dispatch, not the order date.
Customs & Duties: Since we currently ship only within India, no customs duties or international taxes apply.
Delivery Policy: Once an order has been shipped, we are unable to change or redirect the delivery address. All deliveries may require a signature upon receipt to ensure safe delivery.
Delivery Issues & Partial Shipments: In the event of any delivery issues, Emerielle will promptly inform the customer. If the company is required to cancel an order due to unforeseen circumstances, any payments made will be refunded immediately. Emerielle also reserves the right to fulfill orders through partial shipments, if necessary.
Customer Support: We're always here to help. For any shipping-related inquiries, please feel free to contact us at: Helloemerielle@gmail.com